Returns and Exchanges

UK RETURNS

Simply email us for the return address at info@tesscouture.com with your order number and the reason why you wish to return your item(s).


 

OUR RETURNS POLICY:

The items must be unused, unworn, fitted with the original tags and packaging and with no markings or any type of damage. Items must be returned in the condition they were received in otherwise refunds & exchanges cannot be enforced. All returns must be shipped within 14 days of being received. Please use a tracking number on all returns/exchanges, we can only refund/exchange for goods we receive that fit our terms.

Sale items can be exchanged or refunded for online store credit only, if they meet our terms and conditions.

Underwear: For hygiene reasons we cannot accept returns or exchanges on underwear/swimwear.

US RETURNS

Coming Soon

International RETURNS

Coming Soon

Exchange Policy

Due to our high turnaround volume we do not exchange.We offer full refunds on items that are unworn, undamaged in saleable condition with all tags and security labels intact.

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© 2019 by TessCouture.

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